Legal Terms

- Legal Notes and Applicable LawsLegal Law: Law No. 144/2015 of 8 September, which transposed Directive 2013/11 / EU, of the European Parliament and of the Council, of 21 May 2013, on the alternative resolution of consumer disputes and establishing the legal framework for the mechanisms for out-of-court settlement of consumer disputes, creating in Portugal the Consumer Arbitration Network. All suppliers of goods and service providers are obliged to inform consumers about the available ADR entities or to those who voluntarily joined or are bound by law.

In the event of a dispute, the consumer may resort to an Alternative Dispute Resolution Entity: Lisbon Consumer Conflict Arbitration Center Postal address: Rua dos Douradores, 116, 2º - 1100-207 LISBOATel: 218 807 030 / Fax: + 351 218 807 038E-mail: /director@centroarbitragemlisboa.ptWeb: Payment Methods The payment methods associated with hipay are credit cards using the EURO currency.